Updating your printer firmware version may prompt a cartridge problem message on your printer’s display, preventing you from using compatible cartridges. Customers that want to continue using compatible cartridges may choose to avoid updating their firmware*.
Here, we show you how to disable automatic firmware updates on your Canon printer so you can print without interruption.
Step 1: Select the “Setup” on the printer display
Step 2: Select “Settings”
Step 3: Select “Device settings”
Step 4: Touch “Firmware update”
Step 5: Select “Update notification setting”
Step 6: Select “No” to turn off firmware updates