Updating your printer firmware version may prompt a cartridge problem message on your printer’s display, preventing you from using compatible cartridges. Customers that want to continue using compatible cartridges may choose to avoid updating their firmware*.
Here, we show you how to disable automatic firmware updates on your Brother printer so you can print without interruption.
Step 1: Select the tool icon on the printer display.
Step 2: Select “All Settings”
Step 3: Select “Machine Info.”
Step 4: Select “Firmware Auto Check”
Step 5: Select “Off” to turn off updates"