Cartridges are designed to work in a specific series of printer models and if the wrong cartridge is installed in the machine, you risk potential damage to the cartridge and the printer. A number of cartridges have similar sounding names, making it easy to accidentally buy and install the wrong product for your printer. It doesn’t help that many cartridges look similar too! Even though cartridges appear similar, unfortunately, they are not interchangeable. The HP 60, 61, 62, 63, 64 and 65 series for example, all have a similar cartridge design but work in different printers. Remove their cartridge labels and it is hard to tell them apart! If you install an HP 65 in a printer that uses HP 64s, the printer will not operate. Bottom line, you need to be vigilant about what you buy before placing an order for a new set of ink. If you aren’t familiar with the printer, double check the cartridge compatibility on the manufacturer’s website, or check out the specs on LDProducts.com. When you install a cartridge, make sure it is installed in the corresponding color slot inside the printer. If you accidentally install the black cartridge in the color slot, you’ll likely get a cartridge error on your printer display informing you of the mistake. Since most printer cartridges are outfitted with a unique chip that helps keep track of ink levels, the printer is able to tell that the wrong cartridge is installed and it won’t print if the cartridges are mixed up.
Articles in this section
- How do I contact customer service?
- Will I get the same print quality with compatible cartridges?
- How much can I save with compatible cartridges?
- How can I recycle my cartridges?
- How can I leave a review of my purchase?
- How do you know what kind of ink to get for your printer?
- Can you install two black ink cartridges in a printer?
- What are remanufactured and compatible cartridges and how do they differ from OEM's?
- Can I contact customer service after business hours?
- How do I reset my printer?