99% of our orders ship the same day. When your order goes out, an automated email is sent. However, if your package doesn't arrive or you didn't receive an email with your tracking number, please contact us by phone, email or Live Chat so we can assist you.
There are three easy ways to reach customer service:
Our call center hours are Monday-Friday, 6:00 a.m.-6:00 p.m. PST and Saturday, 7:00 a.m. – 4:00 p.m. PST.