Most remanufactured versions of the Canon® PG-245 and CL-246 series will not read in your printer like an original cartridge, but they will still work and print to the expected capacity. To reset the error message and continue printing, follow these simple steps:
- After installing an LD brand remanufactured PG-245 or CL-246 cartridge, a “low” or “empty” message may appear on the printer’s LCD screen. To get the cartridge working you need to force the machine to override that error message and accept the cartridge.
- First, remove the cartridge and clean the chip, or gold contact points, with a lint free cloth or Q-tip. This will remove any residue that might be on the contact points, which could be the source of the error message.
- Reinstall the cartridge and hold down the Stop/Reset button on the printer for a full 15 seconds. It may say “please wait a while” on your printer’s screen and your printer should go through a startup sequence. Once the startup sequence is complete you should be able to print as expected!
- After overriding the error message the printer will continue to use the cartridge without stopping due to the ink level being low or empty. You will not be able to tell how much ink is left in your cartridge. However, the cartridge is filled to capacity and you should get the same number of prints as an original!
Pro tip: You can use these same steps to resolve an error message on the PG-240 /CL-241 cartridge series too!