Occasionally, products may be shipped from different warehouses in order to expedite shipping. If there is more than one tracking number in your shipping confirmation email, you can expect to receive more than one package. If you have any questions about a partial order or tracking information, please contact our customer service team and we can look into your concern. If our warehouse made a shipping error, please contact us so we can take care of it right away.
There are three easy ways to reach us:
Our call center hours are Monday-Friday, 6:00 a.m.-6:00 p.m. PST and Saturday, 7:00 a.m. – 4:00 p.m. PST.