Yes, it is possible to change your shipping address. If you recently placed an order and want to change the shipping address, call us right away. Keep in mind that our orders ship quickly, we will do our best to make the change before the order ships. If the order has already left our warehouse, we may not be able to change the shipping address.
If you are just looking to change the default shipping address on your account, that is much easier, and not time sensitive. Simply log in to your account, select “Manage Account” and edit the default shipping address in your Address Book. Click “edit address” to save your changes and your default address will be updated.
There are three easy ways to reach customer service:
Our call center hours are Monday-Friday, 6:00 a.m.-6:00 p.m. PST and Saturday, 7:00 a.m. – 4:00 p.m. PST.