Printing troubles with your color cartridge could be due to a couple of issues. First, check your printer settings on the file or picture your trying to print. If your page is setup to print in “grayscale” it will only print in black and white. Change the setting to “default” so it will print in color. If your settings look good from the start, the cartridge may just need to be primed. Most printers have a built in cleaning function that you can run to do this. Consult your printer’s manual to run the appropriate cleaning function. Once it is completed, print a diagnostic page. If the test pattern shows color, you are ready to print! If the color is still not coming through, let the printer sit for about 10 minutes before running a second cleaning, this allows the ink to soak on the printhead. It might take a couple of cleanings to get a cartridge properly primed, especially if the printer has been sitting for a while. If you run a couple of cleanings without any success, it may be a faulty cartridge. Faulty cartridges are rare, but they do happen from time to time. Try printing with a new cartridge and compare results. If the cartridge is the culprit, look into the manufacturer’s guarantee about a replacement. All LD brand cartridges are backed by a lifetime guarantee, so if you have the LD brand, you are covered!
Articles in this section
- Why is my new ink cartridge not printing?
- Do I need to remove any tape from a new cartridge?
- What's the difference between black ink and photo black ink?
- Is it normal for my cartridge to read low or empty?
- Why does the cartridge I received look bigger/smaller/different than the OEM?
- Why is my cartridge printing blank pages?
- Why is my cartridge not clicking into the cartridge slot?
- Printhead Cleaning Tips for an Inkjet Printer
- How can I unclog a printhead?
- How do I replace the drum in my Brother® HL-L2370DW printer?