# How to Turn Off Epson Firmware Updates

> Updating your Epson printer firmware version may prompt a cartridge problem message on your printer’s display, preventing you from using compatible car...

Source: https://support.ldproducts.com/en_us/how-to-turn-off-epson-firmware-updates-B1L7QKkUv

Last updated: 2022-01-13T23:18:50.497Z

Updating your Epson printer firmware version may prompt a cartridge problem message on your printer’s display, preventing you from using compatible cartridges. Customers that want to continue using compatible cartridges may choose to avoid updating their firmware\* 

Turning off the automatic update setting on your printer is the best way to protect your cartridges from a future firmware update issue.  Doing this stops an update from automatically downloading onto your printer and moving forward, your printer will have to ask you permission before downloading any update.  This will let you continue printing with your compatible cartridges uninterrupted and give you complete control over updates, not your printer!  

There are two ways to turn off automatic firmware updates:

### Option 1:  Turn Off Automatic Firmware Updates with Epson Software Updater

In the video below, we show you how to disable automatic firmware updates on your Epson printer using the Epson Software Updater.  Disabling these updates will allow you to keep printing with your compatible cartridges. Although we use the WorkForce WF-3730 in the video, these instructions will work for most Epson printers. You can also find more firmware tips on [LDProducts.com](https://www.ldproducts.com/articles/firmware-tips) and the [LD blog](https://www.ldproducts.com/blog/are-printer-manufacturers-using-firmware-updates-to-stop-you-from-saving/)! 

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If you are using Windows, you can disable automatic updates by opening up the Epson Software Updater on your desktop.  If you do not already have the Epson Software updater downloaded to your computer you can download it from the Epson website [here](https://epson.com/Support/wa00590).

1\. Search for "**Epson Software Updater**" on the Windows search bar and open up the program

2. Select your printer model from the drop down menu and then select "**Auto Update Settings**"

![](https://cdn.kustomerhostedcontent.com/media/5f1748b36b69540019712b20/de527b40c73b42c2fc6ab4979bb46fca.jpg)

3\. Select "**Never**" under the "**Interval to Check**" menu. To save your settings and exit, select "**OK**".

 ![](https://cdn.kustomerhostedcontent.com/media/5f1748b36b69540019712b20/860d3e7acb07aa49e7fff8f9b70dc834.JPG)

### Option 2:  Turn Off Automatic Firmware Updates from Windows Taskbar

Here are the alternative set of instructions on how to disable automatic firmware updates on an Epson printer:

1\. On your Windows Taskbar, right click on the Epson printer icon.

![](https://cdn.kustomerhostedcontent.com/media/5f1748b36b69540019712b20/c88b610abe07818013747974faece521.jpg)

2\.  Right click on the printer icon and select "**Software Update Settings**" from the list.

![](https://cdn.kustomerhostedcontent.com/media/5f1748b36b69540019712b20/4568a54a095595a98e85f5cb6bfd0cf8.jpg)

3\. Select the "**Never**" option and then click **OK**.

![](https://cdn.kustomerhostedcontent.com/media/5f1748b36b69540019712b20/beeae5483429820ea1e1b9bc51f6a120.jpg)

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If you have any questions about firmware updates, please contact us! Our friendly customer service team is available 6 days a week and we are happy to help!

Phone: 888.321.2552

[Email](https://www.ldproducts.com/contactus)  
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Our call center hours are Monday-Friday, 6:00 a.m.-5:00 p.m. PST and Saturday, 7:00 a.m. – 3:30 p.m. PST.

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\*Turning off updates may affect other functionality. Please see your printer support page for more details.